The personal information we collect may include the following:
We endeavour to ensure that information we collect is complete, accurate, accessible and not subject to unauthorised access.
We may collect personal information either directly from you, or from third parties, including where you:
We collect and use personal information for the following purposes:
We may collect sensitive information about you during the course of providing you services.
The type of sensitive information we may collect includes health information.
We will only collect this sensitive information where you provide us with this information and only if you consent to provide us with this information. It is up to you whether you choose to disclose your sensitive information. If you consent, your sensitive information may only be used and disclosed for purposes relating to providing you with our services and/or data analytics.
Your sensitive information may also be used or disclosed to comply with our legal obligations.
We reserve the right to request evidence of this consent.
We may share your personal information in certain circumstances, as follows:
(Sharing of your information) You may also choose to share your personal and/or sensitive information with other users on the Services, however your user information is not visible to anyone other than yourself or the website/application administrator.
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.
Our website or application may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
You have various rights with respect to our use of your personal information:
You may, at any time, exercise any of the above rights, by contacting our email address provided below.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will securely destroy your personal data in accordance with applicable laws and regulations.
If you would like further information about our specific retention periods for your personal information, please contact us using our email address provided below.
To provide our services, we may transfer the personal information we collect to countries outside of the UK or EEA which do not provide the same level of data protection as the country in which you reside and are not recognised by the European Commission as providing an adequate level of data protection.
When we do this, we will make sure that it is protected to the same extent as in the EEA and UK as we will put in place appropriate safeguards to protect your personal information, which may include standard contractual clauses.
For more information, please contact us at our email address provided below.
If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If you wish to make a complaint about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable time frame.